Laptop Battery recall
HP, Toshiba and Dell laptops recalled for a battery issue.
A second overheating scare has hit notebooks with Sony-made batteries. Sony announced this month it is supporting a voluntary recall of 100,000 Dell, HP and Toshiba notebooks around the world. The models in question all feature Sony’s 2.15Ah Lithium Ion battery. Ironically, Sony’s own brand of notebook, the Vaio, is unaffected in the latest scare.
The following links should help you identify if your laptop is part of this recall. If you have any questions please feel free to call us or email support@concepts.co.nz
Further details for HP customers:
HP has announced a voluntary recall and replacement program for some batteries used in certain HP notebooks.
Sony has identified a safety issue with some Lithium-Ion rechargeable battery packs used with certain HP and Compaq notebook computers (battery packs). The affected battery packs will have a label incorporating code starting with A0, L0, L1, or GC and are for use in the HP Pavilion: dv1000, dv8000, and zd8000 series, Compaq Presario: v2000, and v2400 series and HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx6110, nx6120, nx4800, nx4820 and nx9600 notebook computers.
Your action required:
Please go to the HP Battery Replacement Web Site to see if your notebook battery is affected.
If your notebook is NOT listed, no action is required.
If your notebook is listed, follow the steps on the HP Battery Replacement Web Site to determine if your battery is subject to this recall. HP employees and customers will receive a replacement battery at no cost for each battery that we have verified.
The replacement process is the same for company-owned and personally-owned notebooks.
Additionally, customers may call HP New Zealand Customer Support on 0800 733 547 (Mon-Fri 10am-7pm).