Team Approach

Computer Concepts’ greatest asset is its professional and dedicated team. As problem solvers we continuously invest in new learning paths, technology and quality systems to bring best business practices to our clients.

The team of integrated, industry certified computing and information technology specialists includes highly trained and experienced hardware and infrastructure personnel with advanced certification in LAN/WAN technologies. We also work with sub-contractors, who share in our commitment to clients, to provide additional resources where required.

Directors

Darryl Swann
Managing Director

Darryl Swann is the founder and Managing Director for Computer Concepts. He is responsible for spearheading the company’s overall mission strategy and its direction of persistent growth and innovation. His role also involves project management and networks and systems design.

Darryl established Computer Concepts in 1990 and after forming a partnership with Bruce Abel in 1992 successfully grew it from a one engineer/consultant operation, designing implementing and supporting 24 X 7 systems to a team of expert engineers that has a well earned credibility in the market.

Bruce Abel
Business Manager

Bruce Abel is joint Managing Director of Computer Concepts and is responsible for the organisational structure. Tapping into his business skills in strategic planning and knowledge-orientated databases, Bruce brings together the various operational aspects of accounting and administrative tasks, human resources and business support.

Management Team

Geoff Gale
National Client Relationship Manager

Geoff joined Computer Concepts in October 2001 as a Service Delivery Manager and transitioned to the role of Client Relationship Manager.

Geoff brings to Computer Concepts extensive sales development, consulting and project management expertise. With a mix of IT, business management and marketing skills combined with excellent customer management, Geoff continually looks for new opportunities for CCL and our clients and works closely with our team of Client Relationship Managers.

Jason Fazackerley
National Projects Manager

Jason joined Computer Concepts in 2005 as the Service Delivery Manager for the developing Nelson office. Jason has subsequently transitioned to the role of National Projects Manager and is based in Christchurch.

With both business and technical knowledge, Jason offers over 15 years of Information & Technology experience to the Computer Concepts Project Management Team. His responsibilities range from developing, establishing and standardising Project Management methodologies throughout the business to managing complex technical solutions with our clients. Jason is ITIL certified and a member of the Project Management Institute.

David Aydon
National Engineering and Contracts Coordinator

David joined Computer Concepts in 2006 as a Microsoft Systems Engineer. Since then he has undertaken the role of Service Delivery Manager in Christchurch before moving into his current role. David’s attention to detail and process driven attitude allow him to ensure that the engineering teams across the company function in harmony, delivering excellence to all clients.

Greg Carter
Auckland Branch Manager

Greg joined Computer Concepts in January 2009 as the Auckland Branch Manager.

Greg has been in IT sales for over 18 years in the Auckland market. Greg brings to Computer Concepts a wealth of sales experience and knowledge from previous organisations in roles of Senior Account Management, Sales Management and National Account Management. Greg believes the ingredient of success in business today is only by your input will you determine the output.

Paul Capstick
Nelson Branch Manager

Paul joined Computer Concepts in 2005 initially as a Microsoft Systems Engineer and prior to his recent appointment to Branch Manager also held the role of Regional Client Relationship Manager. Paul draws upon his experience in engineering, sales and client management roles in order to emphasise Computer Concepts’ commitment to ensuring that a balanced approach is given to the provision of quality solutions, and exemplary service delivery.

Paul Hammond
Christchurch Branch Manager

Paul joined Computer Concepts in June 2007 as Business Development Manager.

He has been in the IT industry for 7 years. Prior to that he ran his own import, export, manufacturing and distribution business’s for over 25 years which included executive positions on national industry organisations.
Paul brings a wide range of sales and administration skills and really enjoys being involved in the dynamic and innovative environment that marks the success of Computer Concepts.

Roslyn Byrne
Dunedin Branch Manager

Roslyn has been in the computer industry in Dunedin for the past 30 years and has recently joined Computer Concepts to take up the role of Branch Manager and establish a team of industry professionals to service the Otago region. Prior to joining Computer Concepts, Roslyn held dual roles as a Sales Manager and Client Manager for 17 years and now brings these skills to the Dunedin team. Roslyn’s ability to assess and articulate genuine business and technology alignment to stakeholders of all levels has ensured that client satisfaction is achieved and maintained to the highest standard.

Cancer Society of New Zealand – Canterbury West Coast Division

“Computer Concepts came to our attention when we were looking to upgrade our existing server and enable our Timaru and Greymouth offices to access data from our Christchurch office. Though we are a not-for-profit organisation, we operate on a business model. With over thirty staff and servicing a large community we have demanding IT requirements.

Out of all the quotations we received for the project, Computer Concepts was the most impressive. From the outset, what is important for us is the people we work with and having the confidence in dealing with them. What struck us about Computer Concepts was their professionalism and ability to talk at our level. We also liked the fact we were dealing with a Canterbury company.

Computer Concepts is currently working with us to centralise information for the entire Canterbury West Coast region. With a central database, should anyone from the West Coast come to Christchurch for treatment, we have on hand their history with our other offices. Computer Concepts will play an integral role in allowing our IT infrastructure to accommodate this growth.

Computer Concepts implementation of projects always goes according to plan. Their engineers make all our staff feel comfortable with any major changes taking place; this comes from the confidence they have in them.

We continue to get great support and management of our systems from Computer Concepts. They understand our organisation and what we are trying to achieve.”

Roger Martyn, Business Manager, Cancer Society of New Zealand – Canterbury West Coast Division

Nelson Pine Industries

“Five years ago Nelson Pine transitioned to a SCO UNIX platform and unfortunately we found ourselves in a real bind when the majority of our printers wouldn’t work. Taking a wider view, our entire IT infrastructure couldn’t sustain the growth of our operations.

Computer Concepts came to the rescue and has become a vital partner to our business. Aside from keeping our computers upgraded, Computer Concepts ensures we keep pace with the latest IT practices.

We call upon the expertise of Computer Concepts up to four hours a day to cover a range of projects. They are the utmost professionals and the breadth of expertise within their company is a big advantage.”

Phillip Edwards, Administration Manager, Nelson Pine Industries

Network Tasman

Network Tasman selected Computer Concepts as its IT partner two years ago based on its management team and direction of its business.

IT is critical to our business as we own and operate the electricity distribution network in the wider Nelson and Tasman areas. All our GIS systems run off our network as do our core business applications.

Computer Concepts provides daily support for any servicing needs of our servers and website which allows contractors to access information and is a vital communication tool.

Computer Concepts also facilitates our key IT strategies and continuity plans. As part of this, it identifies what hardware needs to be replaced and manages our software agreement with various vendors.

We may be considered a reasonably small site with just thirty users; but the service and expertise we receive from Computer Concepts is of a high quality. Their response time is also irreproachable.

Francine Bencich, Accountant, Network Tasman

Redeal Limited

“Computer Concepts has been the key technology and integration partner for Redeal since 2000 and holds a position of trust that has been well earned over the years.

We were introduced to them when needing expertise with a specific UNIX problem. The scope of services Computer Concepts provides is broad. Redeal’s IT disaster recovery infrastructure is hosted in their secure data center in Christchurch. When we relocated our head office and three warehouses to a combined site in Auckland, Computer Concepts was responsible for managing the project and moving all of the servers. We also carry out our equipment procurement through Computer Concepts.

Redeal relies on Computer Concepts to support all our branches – all hours – with the support agreement we have in place. We call them for any high end technical information on Windows or UNIX.

Computer Concepts employs a high quality staff, so no matter who you talk to there, they are capable of delivering a good result for us.”

Peter Jameson, CIO, Redeal Limited

Computer Concepts – Expertise

CCL has an integrated team of industry certified professionals in the Computing and Information Technology arenas. CCL provides highly trained hardware and infrastructure personnel with years of experience and certifications in LAN/WAN Technologies.
CCL maintains a rigorous training program; enabling our personnel to maintain current industry certifications and supply its customer’s every requirement.
CCL employs, and has in reserve, advanced trained, vendor certified and industry seasoned professionals to support the state-of-the-art IT solutions our customers require.

CCL personnel hold industry recognised certifications in the following areas:

• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified Systems Engineer + Internet (MCSE+I)
• Microsoft Certified Professionals (MCP)
• VMware Certified Professional (VCP)
• Medtech32 Certified Engineer
• CISCO Certified Internet Expert (CCIE)
• CISCO Certified Network Associate (CCNA)
• CISCO Certified Network Professional (CCNP)
• Citrix Certified Administrators (CCA)
• Certified Novell Engineer (CNE)
• Certified Novell Administrator (CNA)
• UNIX Systems Certified Professional SCO, AIX, SUN, Solaris
• Network Security Certified Professional
• A+ Certified
• Redhat Certified Engineer

CCL also maintains a high-level of training, competencies and experience in:

• Virtualisation
• Clustering design and implementation
• UNIX and Windows integration
• VPN Technologies
• TCP/IP and internetworking solutions
• Voice over IP integration and solutions
• Network management and multi-vendor integration
• Supporting Microsoft Windows NT 3.51 through to Windows LongHorn
• Support for UNIX and Linux
• Novell Netware 3.x through to 6.5 network operating systems and open enterprise server
• All Microsoft Windows desktop operating systems
• Microsoft BackOffice products
• Database setup and administration for Oracle, Progress, Cobol, Sequel Informix, plus numerous others
• Multiple variations and versions of desktop and network applications.